Mother and infant with woman doctor
Medicaid Plan

Find a Doctor

Use our online directory to find in-network doctors, hospitals, pharmacies, labs and specialty services. These providers can help you get care when you need it.

You can search for providers by entering:

  • The provider's name in the search box.
  • Your member ID number to find providers covered by your plan. You can also select your plan using the “plan name” box to view specific providers covered by your plan.
  • Your zip code to search for providers near you. Select the desired search distance or by specific county.
  • The type of specialty from the listed categories.
Search Online Provider Directory

Request a printed copy by calling Member Relations anytime at 1-800-553-0784 (TTY 1-877-454-8477).

Mother and infant with woman doctor
Frequently Asked Questions.

To see a specialist, you need to go to your primary care provider (PCP) to get a referral. This does not include routine dental, vision or OB/GYN care. 

If you are looking for mental health providers or providers who treat substance abuse, please call your county’s HealthChoices behavioral health organization.

Outpatient laboratory services are provided through our preferred laboratory partner, Quest Diagnostics. We also contract certain hospitals for lab services. You can find participating locations via our online directory.

You can get care through telehealth for non-emergency medical conditions. As a Health Partners Plans Medicaid member, you can see a doctor without ever leaving your home. You have access to Jefferson providers 24/7 with JeffConnect. Download the JeffConnect app from the App Store or Google Play to get started.

You can also use Teladoc®. This is a phone and video service that connects you with doctors. Teladoc consults are free for Health Partners Plans Medicaid members. To register with Teladoc, visit Teladoc.com. Have your member ID number ready. 

If you have questions about telehealth, call Member Relations at 1-800-553-0784 (TTY 1-877-454-8477).

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