For paper claims payment, reconsideration, or retraction of overpayment, please use the addresses below.
All lines of business
Jefferson Health Plans
P.O. Box 981744
El Paso, TX 79998-1744
All lines of business
Jefferson Health Plans
Attn: Claims Reconsideration
1101 Market Street, Suite 500
Philadelphia, PA 19107
Utilization Management Issues
Jefferson Health Plans
Attention: Medical Appeals
1101 Market Street, Suite 500
Philadelphia, PA 19107
Provider Disputes & Appeals
Jefferson Health Plans
Attention: Complaints & Grievances
1101 Market Street, Suite 500
Philadelphia, PA 19107
Physician Demographic and/or Contraction Information
Jefferson Health Plans
Attention: Physician Relations
1101 Market Street, Suite 500
Philadelphia, PA 19107
Hospital Contract and/or Demographic Information
Jefferson Health Plans
Attention: Hospital Relations
1101 Market Street, Suite 500
Philadelphia, PA 19107
Ancillary Provider Contract and/or Demographic Information
Jefferson Health Plans
Attention: Ancillary Provider Relations
1101 Market Street, Suite 500
Philadelphia, PA 19107
Credentialing Material
Jefferson Health Plans
Attention: Credentialing Unit
1101 Market Street, Suite 500
Philadelphia, PA 19107
If you have questions or need further information, please call our Provider Services Helpline at 1-888-991-9023 (Monday to Friday, 9 a.m. to 5:30 p.m.).